In-Flight Crew Connections, a leading business aviation staffing agency announced today that they have won Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates. ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. In-Flight Crew Connections received satisfaction scores of 9 or 10 out of 10 from 81.2% of their clients, significantly higher than the industry’s average of 24%. This award is earned by less than two percent of all staffing agencies in the U.S. and Canada.
“We pride ourselves on being able to provide our clients and talent with excellent service. For us it’s not just customer service, it is a partnership. We are so fortunate to have a team dedicated to consistently providing the high level of service that earns us awards like Best of Staffing.” In-Flight Crew Connections President and CEO, Jennifer Guthrie said.
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
About In-Flight Crew Connections
At In-Flight Crew Connections, we find the right full-time or contract aviation professionals you need to make every mission possible. For nearly 20 years, we’ve helped Flight Departments overcome staffing challenges. As an industry leader we know how to find, vet, and place the right crewmembers. When you partner with In-Flight Crew Connections, you get in-house experts focused on your success. We become an extension of your team, making it easy for you to get the professionals you need.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.