Director of Business Development

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IFCC is hiring for an internal key role in the company! The Director of Business Development reports to the CEO and manages the daily sales operations, marketing initiatives, and a dynamic portfolio of accounts and business opportunities.

We are looking for a strategic maximizer and a communicative servant-leader to take our team to the next level! The Director of Business Development is ultimately accountable and responsible for the overall sales performance of the organization.

Essential functions:

  • Manage the day-to-day operations of the Sales team including coaching and counseling, one-on-one meetings, individual and team performance, and various other team leadership duties.
  • Develop and implement annual sales goals, to be approved by leadership.
  • Develop and manage a zero-based budget for Sales and Marketing functions.
  • Guide the development of the annual marketing plan to include marketing messages, strategies, expense projections, and budget to support the IFCC brand and enhance sales performance.
  • Be an active member of the executive team and participate in strategic planning as a thought leader on revenue growth and client experience maximization.
  • Develop and build best sales practices and processes that drive exceptional service and client satisfaction.
  • Proactively develop and execute new sales strategies to build a prospect list and grow new business.
  • Review and refine all types of lead generation methods, including the use of marketing activities (trade shows, campaigns, voicemail drop, etc.) to generate and/or close leads and integrate methods into the team sales process.
  • Develop strategy around trade show participation and other various networking events to create new client leads and contacts.
  • Manage the optimization of the sales funnel from identifying opportunities to conversion.
  • Set an example for the team by demonstrating excellent client relationship management and prospecting practices.
  • Achieve assigned individual revenue and account development goals as well as ensure the sales team achieves their respective goals.
  • Lead the weekly sales meeting and daily business development calls.
  • Develop cadence of existing and lost – client engagements and share internally to drive awareness and change as needed
  • Review and manage team utilization of the CRM and ATS systems to ensure data integrity and proper internal communication.
  • Define contact and account quality standards and document them in the company’s CRM system.
  • Monitor team and individual performance metrics, making improvements as needed.
  • Review and approve new opportunity RFPs as initiated by Sales Team.
  • Ensure that all client retainer agreements are properly priced, documented, communicated, and maintained.

Education and Experience:

  • A bachelor’s degree in Business, Sales, and/or Marketing or at least 10 years of Sales experience.
  • Staffing Industry experience required.
  • 5+ years leading high-performance sales teams.
  • Demonstrated experience meeting/exceeding sales goals and creating sales strategies to improve topline performance.
  • A proven record of selling to large and small organizations as well as C-suite to small flight departments.
  • Experience with managing departmental budgets; familiarity with zero-based budgeting is a plus.

Skills/Abilities/Competencies:

  • Strong communication and leadership skills are required.
  • Exceptional listening skills, an analytical mindset, and the ability to problem-solve is essential.
  • Must be comfortable in a hands-on, fast-paced environment and have a get-it-done attitude.
  • Ability to collaborate up and down through the organization as a servant-leader.
  • Skilled at building rapport and understanding the business requirements of senior decision-makers within the Business Aviation industry.
  • Proficiency in MS Office 365 environment, including Excel, Word, PowerPoint, and Teams.
  • Proficiency in the use of a CRM tool to guide daily activities and monitor progress.
  • Business aviation experience is a plus.
  • Willing to travel (25% – 30%) as needed to key client locations, tradeshows, and networking events throughout the year.

Physical/Working conditions:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift 15 pounds at times.

Please note this job description is not designed to cover or contain an exhaustive list of duties or responsibilities that are required of the employee for this job. IFCC reserves the right to change this job description at any time with or without notice.

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